Online Mechanic Help

Good-Old Fashioned Communication in a High Tech Online Mechanic World

Communication is important when it comes to car repair, if you use our online mechanic feature, all you have to do is click on a topic and you will get an automated answer, but taking your car to be serviced at the auto repair shop is more complex than an online mechanic and requires homework. Cars have become high-tech, but good old-fashioned communication has remained the same.

The first thing to do is to read your owner’s manual. Many of us glance at it the first day we get our brand new car and then stash it in the glove compartment until some red light begins to ominously blink on our dashboard. Don’t wait for an emergency! Familiarize yourself with your car’s systems and components. You can always ask our online mechanic a specific question and receive an immediate online mechanic answer.

Your owner manual specifies a service schedule, stick to it and keep a record of all your repairs and service.

You know your car best. When you take it for service, tell the service manager or mechanic about anything different you may have noticed. It’s best that you write down a list of items you want checked so you don’t forget to mention any strange sounds, smells, drips and leaks you may have noticed. Are you experiencing problems in braking, or steering? Do you sense any unusual vibrations? Does the car handle differently? Is there a change in gas mileage? Does the car accelerate differently than before? Have you noticed any smoke or warning lights?

You ought to be able to tell the mechanic when the problem first started and under what circumstances. Does it occur all the time or only once in a while? Does it appear only during acceleration, or only while braking? Does the problem come up when you’re driving at a certain speed?

The more information you can provide, the better the mechanic can diagnose the problem, fix it and have you back in the driver’s seat again.